Customer Testimonials

Please people don’t go this place for buying anything I buy in there next day my truck give me problems my sales here name is Gabby wen she wants sale is very friendly but that is before all paper work after that she don’t know any vary plus just hang the phone and don’t enser my vehicle is there for one month and still is not fixed

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If I could give this company a zero I would. This is the worst company the staff is very rude.and will hang up in your face or transfer you to a person that will never answer the phone.Ive called 7-10 times trying to resolve a matter.the sales department is the only people who answer. They are HIGHLY racist &disrespectful towards African Americans. Alexa is very rude and does not allow you to speak.We purchased a truck @ 53000 12000 down pymt.2mths later the transmission went out. Purchased a warranty with them thru DOWC for 5,000 which they denied ... Read More

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DealerRater - Apr 10, 2026

If I could give this company a zero I would. This is the worst company the staff is very rude.and will hang up in your face or transfer you to a person that will never answer the phone.Ive called 7-10 times trying to resolve a matter.the sales department is the only people who answer. They are HIGHLY racist &disrespectful towards African Americans. Alexa is very rude and does not allow you to speak.We purchased a truck @ 53000 12000 down pymt.2mths later the transmission went out. Purchased a warranty with them thru DOWC for 5,000 which they denied b/c the def system was deleted. They ended up repairing the truck because they knew it was sold under false pretense. So purchase Warranty down the drain.the truck was from Ford motors which Aribba previously owned.we canceled the warranty &was refunded 4,000 which was sent to Arriba which was supposed to be applied to our principal balance to the finance company.but it never was they kept the money and claim we made a claim of roadside assistance with DOWC after we cancelled them.DOWC sent out the refund check to Arriba but To this day Arriba still lie about the refund.WORST purchase ever.Ended up letting the truck go back to finance company-they were full of lies also. Any finance company they give you is horrible. From day one it has been xxxx dealing with Arriba.they are SCAMMERS AND LIARS. Please do your research and do not do any business with them.you will regret it.The previous reviews about their nasty behavior you read are the truth. BUYER BEWARE.

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Purchased a vehicle from company owned dealership called Robert’s Ford. Aribba owned this dealership. Purchased and paid in full for vehicle. Company shut down a few weeks after my purchase. Only dealership they have left open is Aribba Motors. I have never been sent my registration or title to my vehicle and it’s been 4 months now. They license plates they put on car after purchase do not even shows registered to ANY vehicle! I’ve called Aribba, who is handling sending everything out to the customers, and no one will answer the phone. All you get when transferred ... Read More

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DealerRater - Jan 30, 2026

Purchased a vehicle from company owned dealership called Robert’s Ford. Aribba owned this dealership. Purchased and paid in full for vehicle. Company shut down a few weeks after my purchase. Only dealership they have left open is Aribba Motors. I have never been sent my registration or title to my vehicle and it’s been 4 months now. They license plates they put on car after purchase do not even shows registered to ANY vehicle! I’ve called Aribba, who is handling sending everything out to the customers, and no one will answer the phone. All you get when transferred is a fast busy signal or phone just rings until it cuts off. I have filed complaints with Texas Department of Motor Vehicles on this company. Scam company! Beware and do NOT buy from here! Hopefully they get xxxx down before long too!

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Got a truck from here 15 days ago truck .. Took 38000 loan and purchase a warranty from another company because their warranty was only for 1200 miles and almost $5,000. Drove by me female so I wasn't rough on truck. Truck died and started smoking from under hood. I took it to a mechanic after reaching out to dealership to say there was a problem with the truck basically Sam my sales guy it was my problem since I didn't buy their warranty. The mechanic I went to informed me engine was blown . Also stated dealership would have known bad engine when ... Read More

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DealerRater - Sep 25, 2024

Got a truck from here 15 days ago truck .. Took 38000 loan and purchase a warranty from another company because their warranty was only for 1200 miles and almost $5,000. Drove by me female so I wasn't rough on truck. Truck died and started smoking from under hood. I took it to a mechanic after reaching out to dealership to say there was a problem with the truck basically Sam my sales guy it was my problem since I didn't buy their warranty. The mechanic I went to informed me engine was blown . Also stated dealership would have known bad engine when they sold it to me but what is worse they deleted the def system and the catalytic converter which voids out any warranty. Not even their warranty would have covered the truck. So now I am stuck now with a truck note 1200 a month owing 38,000 and I need to get a $20,000 motor . call to ask them what I could do or could they help me and was told again it was my problem and hung up. He said my mechanic should have known since they left me take from 6:00 p.m. to 11 am. The guy that I had look at it said it seems good nothing he could see showed serious issues but he did tell few things to have them fix. Dealership says mechanic could have taken a part motor and checked it. How in that little bit of time and nobody takes a part of motor when someone brings a truck to them. If not knocking or smoke. They fixed motor enough to fool people. Now have a 38,000 loan truck needs a $20,000 motor was told too bad not their problem and hung up on. Apparently deleting def system and catalytic converter is illegal for dealership to stand sell truck. So beware of this place.

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They do whatever they can to get as much out of you and cars and very overpriced.

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Very great dealership friendly people. Gabby highly recommended she will get you the best price

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Scammers! they sold me a f350 for 82k a year ago 20k dwn pmnt pmnts 1810 a month okay my purpose was to finish up quickly Just for curiosity took truck to car fax MAN!! I was told odometer was either messed with or they had adjusted something that might harm something on it.. devaluate viechle ☹️ IT WAS SOLD to me without an exhaust that's ILLEGAL of course it also devaluated viechle so I went to a REAL dealership to try to make a trade Y'all they could only offer me 25k What a slap on my face I ... Read More

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DealerRater - Apr 14, 2023

Scammers! they sold me a f350 for 82k a year ago 20k dwn pmnt pmnts 1810 a month okay my purpose was to finish up quickly Just for curiosity took truck to car fax MAN!! I was told odometer was either messed with or they had adjusted something that might harm something on it.. devaluate viechle ☹️ IT WAS SOLD to me without an exhaust that's ILLEGAL of course it also devaluated viechle so I went to a REAL dealership to try to make a trade Y'all they could only offer me 25k What a slap on my face I owe 50 don't know what to do I don't want a devaluated viechle n my final purchase was for 106k😭 I called them to try to figure something out It's been over 3wks they haven't reached out They act so nice so we can ride d boat

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We have left satisfied thank you very much Jennifer Téllez very good service and quick

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A 1 star poor review rating of 3.4 should MEAN something out the gate! Actual customer reviews do not lie. The dealership employees will lie, be rude and insult you and will take all your hard earned money with it! Do NOT BUY FROM HERE! Remember you have been WARNED! Yeah they are all nice, polite and bubbly in the beginning, just pray you don't have to call that office to talk to ANY member of management for ANYTHING in the coming days, weeks, months! Do NOT BUY HERE! GET READY FOR THE BATTLEFIELD if choose otherwise if you want to!

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Really bad service they made me drive all the way from Laredo 6hr drive telling me I was approved just needed to sign. Only wasted my time and money. Not recommended 👎

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This dealer is the worst dealership in America. They are liars.. they are thieves and scammers. We were warned numerous times to stay away from this dealer and we are now paying the price. These people are racist against others than their own. Nicest people when we came in found a vehicle and then made the deal/ handed cash over and the attitude changed as if we didn’t just purchase a vehicle from them. Very rude and sexual comments from one of the male staff. The list goes on as I hope no one else becomes a victim of ... Read More

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DealerRater - Sep 26, 2022

This dealer is the worst dealership in America. They are liars.. they are thieves and scammers. We were warned numerous times to stay away from this dealer and we are now paying the price. These people are racist against others than their own. Nicest people when we came in found a vehicle and then made the deal/ handed cash over and the attitude changed as if we didn’t just purchase a vehicle from them. Very rude and sexual comments from one of the male staff. The list goes on as I hope no one else becomes a victim of these thieves.

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